The Web Corner – An Email Contact is Essential

This week is a closely related follow up to last week’s article. As I mentioned then about a lack of a phone number, it seems like it would go without saying that a website trying to sell something should have an email contact someplace on it.

Last week I was referring to a web developer’s website with no telephone number or email address on it. Some developers put forms on their sites to try to get out of displaying an email address. The main issue with forms – besides the fact that form output is more often than not considered spam by many mail servers – is that people generally don’t want to fill them out. It’s much easier these days to click on an email link and send off an email saying exactly what you want to say. Of course you can speak it even more clearly but email may be the next best thing.

Email CharlesWorks at websites@charlesworks.comIf you can’t find an email address to contact someone, my advice is to just move along to the next prospective web developer on your list. You want to deal with a web development company that makes it easy to be reached.

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The Web Corner – Carrying Liability Insurance

Carrying liability insurance is yet another important part of maintaining a legitimate, caring, responsible business. I’ve come to realize that in the web business many businesses operate without insurance. When something goes wrong, they just change the business name and open as another name.

Businesses operating in this fashion create problems for their potential clients. First and foremost is that should something happen that triggers the need for insurance, the client is stuck totally. The client in such a case may have no recourse or might not even be able to recover damages.

Folks who operate their “businesses” this way are fundamentally dishonest fly-by-nights. It’s easy enough to ask a web developer who handles their insurance needs and a quick check with their agent can verify that.

Avoiding dealing with a dishonest vendor can save you a ton of headaches in the long run.

On the other hand, good, honest businesses are always thinking in terms of the long run. They are thinking in terms of developing healthy business relationships with their clients. Part of that is staying in business so they can continue to provide services to their clients.

Finally, looking at all the items on the checklist we’ve provided in our Web Developer’s Checklist post will ensure you have the best possible shot at a positive experience having your website developed.

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The Web Corner – The “Send me Bitcoin” Scam Continues

We had intended to continue weekly with our web developer checklist. However, this week we’re presenting this post because so many people are receiving these bogus scam messages trying to trick them into paying an extortion.

This scam we mentioned quite a while ago. It has continued to pick up steam – plowing its way through every part of the Internet. It IS a SCAM. Do NOT pay it. We’ve had numerous people contact us that they are receiving such messages.

Here is is below in English and Chinese:

ENGLISH

Hello there!

You may have noticed that I sent an email from your account.
This means I have full access to your device.

I have been watching it for a few months.
The truth is that you are infected with malware through an adult website you have visited.

If you are not familiar with this, I will explain.
I created high quality spyware. It allows me to gain full access and control over your device.
This means I can see everything on the screen, turn on the camera and microphone, but you don’t know.

I can also access all your contacts and all communications.

Why is your antivirus software not detecting malware?
Answer: My malware uses the driver, I update the signature every 4 hours so that your anti-virus software is silent.

I made a video showing how you can satisfy yourself in the left half of the screen, and in the right half you will see the video you watched.
One Key! All of your contacts in email and social networks will receive this video! Your life will change forever!
I can also post access to all email communications and messengers you use.

If you want to stop this ʌ
Transfer the $362 amount to my bitcoin address (if you don’t know how to do this, please write to Google: “Buy Bitcoin”).

My bitcoin address (BTC wallet) is: *********************************

After receiving the payment, I will delete the video and you will never hear my voice again.
I will give you 50 hours (more than 2 days) to pay.
I received a notification from this letter and the timer will work when you see the letter.

It doesn’t make sense to file a complaint somewhere because it can’t be tracked like my Bitcoin address.
I have not made any mistakes.

If I find that you shared this message with others, the video will be distributed immediately.

Good luck, goodbye!

CHINESE

你好!

您可能已经注意到,我从您的帐户发送了一封电子邮件。
这意味着我可以完全访问您的设备。

我已经看了好几个月了。
事实是,您通过您访问过的成人网站感染了恶意软件。

如果您对此不熟悉,我会解释。
我创建了高质量的间谍软件。 它允许我获得对您设备的完全访问权限和控制权。
这意味着我可以在屏幕上看到所有内容,打开相机和麦克风,但您不知道。

我也可以访问您的所有联系人和所有通信。

为什么您的防病毒软件没有检测到恶意软件?
回答::我的恶意软件使用驱动程序,我每4小时更新一次签名,以便您的防病毒软件无声。

我制作了一个视频,展示了你如何在屏幕的左半部分让自己满意,在右半部分,你会看到你观看的视频。
一键! 您在电子邮件和社交网络中的所有联系人都将收到此视频! 你的生活将永远改变!
我还可以发布您使用的所有电子邮件通信和信使的访问权限。

如果你想阻止这个ʌ
将362美元的金额转入我的比特币地址(如果您不知道如何做到这一点,请写信给Google:“购买比特币”)。

我的比特币地址(BTC钱包)是:**********************************

收到付款后,我将删除该视频,您将永远不会再听到我的声音。
我给你50个小时(超过2天)付款。
我收到了这封信的通知,当你看到这封信时,计时器会起作用。

在某处提交投诉没有意义,因为无法像我的比特币地址那样跟踪此电子邮件。
我没有犯任何错误。

如果我发现您与其他人分享了此消息,则视频将立即分发。

祝你好运,再见!

AND IT IS IN MANY OTHER LANGUAGES AS WELL!

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The Web Corner – Web Developer Checklist

It’s increasingly difficult sorting the good companies from the bad ones on the Internet. There are still ways to find the best, reliable web development companies. We’ve compiled this recommended checklist as a starting point. The order these are in isn’t necessarily important since ALL the points are very important!

Check to see if your web development company:

will ensure that YOU own your website when it’s paid for
is legitimately registered to do business within its State: NH MA ME VT
has been in business for at least 10 years
has several or more people
carries Workers Compensation on its employees
carries liability insurance
maintains a committed presence in networking groups
is accredited and has a good rating with the Better Business Bureau (https://BBB.org)
understands your community and reciprocates by referring business to you
has a phone contact where one can at least leave messages
has an email contact where one can send information
provides automatic site updates at no additional ongoing charge
backs up websites every night for at least a month
provides website encryption (SSL) at no additional ongoing charge
does not require hosting or domain contracts
does not overcharge you by selling you inflated monthly maintenance plans
provides partial hour web work billing (9 minutes work charged 9/60 of hourly rate)
can respond to most maintenance requests in 3-4 days
has general familiarity with trademark and copyright issues
is proficient with WordPress through experience and training

Over upcoming weeks check here for details about each. Contact us with any questions, we exist to serve you!

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The Web Corner – Who owns your Domain?

Domain ownership is like home ownership. Domain fees are like home taxes. Stop paying taxes and see who really owns your home!

Domains are sold through hundreds of “domain registrars” around the world. It costs in excess of $50,000 to become a registrar. Registrars answer to ICANN (Internet Corporation for Assigned Names and Numbers). It maintains a database of all domains to ensure domains can’t be duplicated.

Most domains are registered by web development companies. Accepted common practice is to obtain domains for their client, set it up and build a website accessible with it.

Losing a domain can easily be avoided. Common reasons I have seen for folks to lose their domain names are as follows, in the most common order:

1. Renewals ending up in spam buckets or returned with dead/outdated email addresses.

2. Church parishioners/employees who have a falling out.

3. Business employees who move on regardless of circumstances.

Avoid Gmail, Yahoo or other “freebie emails” with your domain. You’ve ZERO control over and can’t even call them.

Seek out reputable web developers OUTSIDE your organization to handle your domain names. Avoid “one man shows” and startup developers. Use BBB accredited businesses who’ve been at it at least 10-20 years. They’ll likely look out for you and protect your domains.

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